Do you work with a sales team? What is your relationship like with them? A bit frustrating at times?
This month, Shane Goldberg, a former product manager who moved into sales support, will help us understand how to successfully work with Sales.
Shane has put together the top 7 things you need to know and has kindly offered to dig deep on specific ones. We’ll vote during the session to determine which items need more exploration.
He’ll cover topics including:
- How to make it easy for sales people to sell
- Involving sales in the development cycle & roadmap creation
- Pricing & discounting
RSVP for Thursday July 16th
Our presenter for the evening is Shane Goldberg, who has strong customer experience, strategy and business improvement background from his 12+ years working with Telstra in a range of different areas.
Shane started as a product manager in the company, transitioned through business planning and program management roles and finished up running a team of 60 or so professionals in a sales support group accountable for NPS, process management and knowledge support across the sales areas of Telstra.
During his time at Telstra, Shane led both small and large teams, managed products with revenue of $100M+ and led projects delivering NPS improvements of 10+ points and greater than $10M cost savings per annum.
By utilising the knowledge gained in these many different roles along with Shane’s experience gained in undertaking his MBA, he has established CustCore Consulting, a boutique consultancy practice specialising in helping companies measure and improve customer experience, sales performance and go-to-market.
RSVP for Thursday the 16th of July and join us as Collective Campus are our wonderful sponsors and hosts for the evening.
Collective Campus is an Enterprise Innovation School. Through high-impact workshops and classes, CC helps enterprise companies and their employees to remain competitive in an era of rapid disruption. Some of our initial streams include topics in Design Thinking, Lean Startup, Agile Methodologies, CX/UX, Organisational Capability, and Growth Strategies. For more information, please visit – www.collectivecamp.us