We love getting customer feedback – and there are some times we don’t love getting customer feedback! RSVP for Thursday July 22
Our speaker, Dipa Rao, will share her experiences of dealing with both
solicited AND unsolicited customer feedback. Dipa will discuss:
- setting the right expectations for getting feedback
- how to manage responses
- how to prepare for managing everything that comes your way including hippos & distressed customers!
Closer to the date we’ll know if we can do this session as both in-person and online streaming.
Dipa Rao is a Product Experience at Australia Post. She has worked as an Agile Coach and consultant at Elabor8 with clients such as Coles, UniSuper, Seek & the Alcohol & Drug Foundation. Twitter:@dipanjali
Yellowfin is a global analytics and business intelligence (ABI) software vendor with a suite of world-class products powered by automation. Yellowfin is recognized as an innovator by the world’s leading analyst firms. More than 29,000 organizations and over 3 million end-users across 75 countries use Yellowfin every day. https://www.yellowfinbi.com/